What's the point of appointments if they're not to be respected?
I had a doctor's appointment last Thursday at around lunchtime. I was there exactly 2 minutes before my appointment. I filled out the form and sat down. And I waited. And waited. And waited.
At one point I realised that the doctor wasn't even in her office! So I asked one of the nurses who tells me "yes madam, she is in the elvator now". That was around 40 minutes after my appointment time!
Why did the clinic give me an appointment if the doctor was not even going to be in her office at the time? I'm sorry, but my time is precious (especially when I take time off work to go to this appointment) and I made it a point to show up on time, so why can't the doctor also make an effort?
This phenomenon is obviously not UAE-specific. In Montreal, I used to get my nails done at a small salon down the street from where I lived. I'd always call ahead and make an appointment, and one out of two times, I'd have to wait anywhere between 15 and 30 minutes before finally getting my manicure!
Waiting at an appointment is definitely one of my pet peeves!